Shipping policy
At Still Ballin’, we take care to make sure every order is packed securely and sent out as safely as possible.
Order Processing
Orders are usually processed and dispatched within 48 hours of being placed. During busy periods, such as sales, weekends, bank holidays or seasonal peaks, dispatch may take slightly longer.
Once your order has been dispatched, you will receive a confirmation email with your delivery details where applicable.
UK Shipping
Standard UK Delivery
Estimated delivery time: 3–5 working days
Our standard UK delivery service usually arrives within 3–5 working days after dispatch. Please allow extra time during busy periods or in the event of courier delays.
Europe Shipping
Standard Delivery to Europe
Shipping cost: £15
Delivery times may vary depending on the destination country and local customs processing.
USA Shipping
Standard Delivery to Mainland USA
Shipping cost: £17
Delivery times may vary depending on customs checks and local delivery services.
Rest of the World Shipping
Standard International Delivery
Shipping cost: £25
Delivery times will vary depending on the destination country, customs checks and local postal services.
Customs, Duties & Import Fees
For orders outside the UK, customs duties, taxes or import fees may be charged by your country’s customs authority. These charges are the responsibility of the customer and are not included in the shipping cost paid at checkout.
Still Ballin’ is not responsible for paying any customs charges, duties, taxes or import fees applied by your country.
Please check your local customs rules before placing an order.
Delivery Delays
We do our best to dispatch orders quickly, but delivery times are estimates and cannot be guaranteed. Delays may occur due to courier issues, customs checks, busy periods, public holidays or circumstances outside our control.
If you have any questions about your order, please contact us and we’ll be happy to help.